Bringing Tech and Talent Together for Operational Success

Bringing Tech and Talent Together for Operational Success

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October 31, 2025

On-Demand Webinar

Claims Transformation Tug-of-War: Bringing Tech and Talent Together for Operational Success

Today's insurance operations are under pressure from workflow complexities caused by multiple intermediaries, legacy systems, and rising consumer expectations. The future demands that today's insurers reshape the customer claims journey.

In this webinar, insurance industry leaders discuss where the industry is going and the critical technology driving successful operational outcomes, from improving claims lifecycle times and reducing fraud to allocating resources more efficiently and delivering an elevated customer experience.

  • Reshaping the customer journey to align people, process, and technology for the best customer experience
  • Adopting and integrating technology for claims optimization and organizational transformation 
  • What success looks like in marrying tech, claims processes, and human expertise