Use Case
Real-Time Risk Screening for SNAP Program Integrity
Stop fraud without creating friction for the people who need benefits most

Clearspeed’s one-to-one, in-the-moment assessments give SNAP administrators a real-time signal on who to trust — and who to review.

Beginning in FY2028, changes enacted under H.R. 1 – the One Big Beautiful Bill Act (OBBBA) will fundamentally alter Supplemental Nutrition Assistance Program (SNAP) financing structures. States with elevated payment error rates will soon be required to pay a share of SNAP benefit costs, easily becoming a recurring General Fund liability, if payment error rates (PER) aren’t corrected.


National and state data indicate that payment errors and fraud are increasingly driven by identity-based and eligibility-related issues — such as falsified income records, fabricated household information, or stolen identities at scale. The sheer volume of applications processed across state agencies makes a thorough manual review by administrators impractical and heavily reliant on automated eligibility systems. These systems are easily exploited, particularly across multiple jurisdictions. This tension between accessibility and integrity compromises decision clarity, which leads to delays, inconsistent outcomes, and payment error rates above acceptable thresholds.

Proven real-time risk intelligence to accelerate trust

Clearspeed can help state agencies uncover identity, eligibility, and household-level risk indicators early, without holding up the processing of legitimate applicants. We address the root cause of SNAP payment errors by shifting integrity efforts upstream, before benefits are issued. 


Backed by decades of neuroscience research, Clearspeed’s voice-based risk assessment alerts to potential risk using voice as a simple sensor. When asked a yes/no question of consequence, the human voice reveals an involuntary physiological response if a fight or flight reaction is triggered. Clearspeed’s proprietary technology detects and measures that response, delivering a unique, objective, point-in-time assessment of potential fraud for that applicant.

Clearspeed helps surface risk indicators where data is previously hard to verify or validate:

Easy insertion into existing workflows


Clearspeed uses voice-based risk assessment where individuals answer a questionnaire, and Clearspeed analyzes their vocal responses to quickly score risk indicators. These individualized results are available instantly via API or the web app, informing the next steps in the vetting or investigation process.


Clearspeed Benefits

Make faster, more accurate determinations

Support modernization efforts across digital intake and eligibility systems

• Get unique risk insights where data is hard to find or inaccurate

• Fast-track trusted applicants and beneficiaries

• Focus follow on submissions with potential fraud

Boost equity and reliability

Ensure consistent, fair outcomes across applicants

• Improve the customer experience for genuine applicants

Optimize resources and investigation spend

• Reduce investigation cycles for applications where trust is high

• Triage higher-risk cases for targeted follow-up

• Reduce downstream investigations, appeals, and improper payments

Improve program integrity

• Avoid increasing administrative burden

• Reduce payment error rates to avoid federal cost-sharing penalties

• Improves the ability of the Treasury to increase assistance for genuine SNAP beneficiaries

Request your customized demo to learn how Clearspeed helps accelerate trustworthy applicants while reducing payment error rates.

TrustFaster
About ClearspeedClearspeed is the market leader for assessing risk in speech. Global organizations trust our highly precise, accurate, and unbiased voice analytics to fast-track low risk while also alerting to possible fraud. Our clients and partners rely on the unique data we provide to improve their risk confidence, reduce their costs, and deliver an improved customer experience.

Learn more at www.clearspeed.com

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