Use Case
Auto Underwriting: Elevate Trust Across the Auto Policyholder Journey
With real-time, accurate insights into potential fraud

Clearspeed’s one-to-one, in-the-moment assessments unlock a new way for insurers to quickly understand who or what to trust.

A critical capability gap exists on the front lines: warfighters have no reliable, real-time means of assessing human risk in dynamic environments. This erodes mission assurance and puts forces at risk. Current solutions fail to adequately mitigate green-on-blue threats, comprehensively vet partner forces, or meaningfully support counterintelligence in source validation and investigation. Addressing this gap demands a rapid, scalable, and accurate risk assessment technology that meets the need for operational agility.

Speed up approvals for low-risk drivers and direct high-risk cases to enhanced scrutiny

Clearspeed’s voice-based risk assessments analyze the responses to a short set of customized and automated yes/no questions for universal vocal characteristics known to be associated with risk. Warfighters and administrators get a point-in-time, individualized assessment of risk for each individual on a number of key areas where data is either hard to find, expensive, or lacks the accuracy needed for confident decision-making.

Fast, individualized risk assessment

Where no indicators of potential risk are found, personnel can be confidently moved forward, avoiding the high-friction processes designed for the small number of bad actors — improving mission tempo while shortening vetting cycle times. Where alerted to potential risk, administrators can apply the standard rigor and process.

With Clearspeed, get faster, more accurate insights into:

Easy insertion into existing workflows

The Clearspeed voice-based risk assessment process starts with individuals being presented with the questionnaire on any voice-enabled device. Clearspeed analyzes the individual’s vocal response to the desired question set, quickly identifying and scoring indicators associated with risk. These point-in-time, individualized results are then returned via API or available with the Clearspeed web app. This insight is used to inform next steps in the vetting or investigation process.

Clearspeed Benefits

Get faster, more accurate determinations

• Get unique risk insights where data is either challenging to find, expensive to obtain, or lacks accuracy

• Fast-track high-trust applications with confidence

• Forward applications indicating potential fraud for more scrutiny


Boost equity and reliability

• Ensure consistent, fair outcomes across all individuals with objective and unbiased assessments

• Improve the experience for trusted personnel by eliminating unneeded investigation rigor


Optimize resources and investigation spend

• Reduce investigation cycles for applications where trust is high

• Eliminate unnecessary vehicle appraisals, background employment checks with carshare or delivery service providers, or database sweeps

• Narrow focus of skilled adjusters to applications where potential fraud is found


Request a custom demo to discover how Clearspeed can help you streamline information verification, reduce fraud, and improve the customer experience across your auto policy applications.

TrustFaster
About ClearspeedClearspeed is the market leader for assessing risk in speech. Global organizations trust our highly precise, accurate, and unbiased voice analytics to fast-track low risk while also alerting to possible fraud. Our clients and partners rely on the unique data we provide to improve their risk confidence, reduce their costs, and deliver an improved customer experience.

Learn more at www.clearspeed.com

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