Claims
Better claims start with getting to trust faster
Claims
Better claims start with getting to trust faster
The faster a claim moves, the better it feels for the policyholder. The safer it moves, the better it is for the insurer. Too often, those goals pull in opposite directions. Clearspeed helps bring them back together.
Without real-time insight into potential fraud, the cost of closer review can fall on every policyholder
At first notice of loss, a new claim looks like any other claim. Current triage relies on complexity and dated fraud indicators, not a real-time read on who actually needs a closer look. So every claim gets pushed through more rigor than it may actually require. Genuine claimants wait longer than they should, while the claims that need more attention can still get lost in the shuffle.
What changes when policyholders get the experience they deserve
Most policyholders get the green light faster
The genuine majority clears faster at any point in the lifecycle, with less friction and a process that feels fair. The result is a better experience for most policyholders and more room for teams to focus where it matters.
Take on any surge without missing a beat
Your operation keeps moving, whatever the volume. A CAT event, a renewal surge, a busy claims period: Clearspeed handles it without adding to your headcount or sacrificing speed. Fully automated, running through whatever infrastructure you already have.
Treat every voice the same
Every policyholder gets the same automated questionnaire, assessed the same way, regardless of claim size, channel, or circumstance. The vocal characteristics Clearspeed reads are universal and unbiased, with no PII needed. Results are consistent and defensible across the full policy lifecycle.
An insight no record can give you
Pattern detection tells you what someone has done. It can’t tell you what is happening right now. Across the policy lifecycle, Clearspeed gives teams a real-time read. The signal no database holds and no history can ever predict.
Speed
A faster path to resolution
Every day a genuine claim sits in a queue costs you time, money, and goodwill. Clearspeed moves low-risk claims forward faster so those costs come down and customer satisfaction goes up.
Clarity
Early triage changes everything
When risk of fraud is assessed early, everything downstream gets easier. Trustworthy claims move forward without delay, the cases that need a closer look get one, and your team stops working through a queue that was never prioritized.
Scale
Investigators can focus where it counts
Wasted review cycles don't scale. Clearspeed gives adjusters and investigators a clearer starting point and the confidence to act on it.
Reach
Layers onto your claims platform, not over it
Clearspeed connects to your existing claims platform via API, works across whatever intake channels you already support, and returns results in real time. Your tech stack stays intact while you gain a new layer of intelligence.
A few questions tell you what weeks of review can't
01
The questions
A short set of yes-or-no questions, answered by the claimant at first contact.
02
The signal
Clearspeed analyzes responses for vocal characteristics associated with risk.
03
The indicator
You receive a clear indicator of potential risk in real time.
Minimal risk
Fast-track to settlement
The customer moves forward. No delay, no friction.
Elevated risk
Follow up for review
The cases that need a closer look, get one.
Wherever a decision happens in the policy lifecycle, Clearspeed slots right in
Application
Underwriting
First notice of loss
Claims
Mid-term endorsements
Renewal
Application
Underwriting
First notice of loss
Claims
Mid-term endorsements
Renewal
60+
Languages across 37 countries
60+
Languages across 37 countries
50%
Average reduction in claims handling time
Clearspeed customer avg.
50%
Average reduction in claims handling time
Clearspeed customer avg.
65%
Averaged reduction in claims investigation spend
Clearspeed customer avg.
65%
Averaged reduction in claims investigation spend
Clearspeed customer avg.
The signal current claims systems are missing
Most tools rely on records, patterns, and history. No other technology gives insurers the kind of real-time, individualized picture Clearspeed does. It helps teams move genuine claims forward with confidence, or shift quickly into closer review, reducing cycle time and keeping the process moving.
