Every financial transaction is a trust decision

Banking and financial services

Every financial transaction is a trust decision

Financial institutions process millions of interactions each day, including loan applications, account openings, claims, payments, and transfers. The fraud within this volume is relentless and adaptive. Banks grapple with how to protect trustworthy customers amidst the increasing burden of managing fraud and scams. Clearspeed helps identify risk of fraud, in-the-moment.

To keep pace, financial institutions must quickly separate the genuine majority from the fraudulent few

Financial services providers face a painful dilemma. Tightening scrutiny on every transaction frustrates legitimate customers and balloons costs. But loosening the grip means fraud gets through.

What a real-time risk signal adds to every financial transaction

Intelligence

An unmatched data source

Clearspeed’s trust intelligence can’t be found in any database, credit bureau, or transaction history. It’s the only risk indicator derived directly from the source — your customer.
Speed

Faster for the many

Clearspeed returns a risk indicator in real time. Straight-through processing for low-risk customers, and more due diligence where potential risk is flagged.
Clarity

Focus resources where risk is flagged

Keep transactions - and your teams - moving. Focus skilled investigators exactly where potential risk of inaccuracy or fraud is flagged.

"Finding and deploying new methods and approaches to stopping fraud while continuing to meet the service expectations of customers is essential. I’m really excited we will be working with Clearspeed as we seek to help our clients enhance the experience of their customers and up the ante in the fight against fraud.”

Harry Holdstock Partner, PwC UK
01
Loan and credit processing
Find fraud risk before it becomes portfolio risk
Find fraud risk before it becomes portfolio risk
Identify opportunistic or organized fraud at its point of origin. With real-time insight into potential fraud, you can address risk before it becomes a default or a loss.
  • Clear low-risk applications, accounts, or borrowers quickly
  • Make calibrated and confident decisions about what to clear and what warrants a second look
  • Identify deliberate or reckless non-disclosure, inconsistencies, and misrepresentations
02
Payments and claims
Clear and settle faster
Clear and settle faster
Customers expect immediacy. Compliance needs accuracy. Clearspeed gives you both, helping prevent losses early, and keeping trustworthy customers happy.
  • Find hidden indicators of payments or chargebacks risk
  • Identify early warning signs of scams
  • Prevent impact on customer confidence and business integrity
03
Account takeover
Flag risk before bad actors find an opening
Flag risk before bad actors find an opening
Bolstered by sophisticated tech, it's easier than ever to defeat traditional fraud controls. Clearspeed helps validate the interaction - credentials can be stolen, but the risk signal delivered via voice can't.
  • Protect vulnerable customers from scams and stop money from moving before it's too late
  • Surface risk of fraud in-the-moment, preventing account takeover before it starts
  • Flag high-risk interactions to give fraud investigators a head start, while fast-tracking legitimate customers
04
AML and KYC
Get a clearer read before money moves
Get a clearer read before money moves
AML and KYC compliance are critical to banking operations. But to deliver, you need trust in the people and entities operating in your ecosystem, and you need it in a way that’s not resource-heavy, costly, or full of information gaps.
  • Find early indicators of misrepresentation or collusion
  • Validate origins and dispersal of funds
  • Improve employee continuous vetting and anti-corruption safeguards

How it works

01
The questions
The individual responds to a short set of objective yes-or-no questions.
02
The signal
Clearspeed analyzes for risk signals in the vocal response.
03
The indicator
You receive a clear risk indicator in real time.
Minimal risk
Clear to proceed
The transaction advances.
Elevated risk
Flag for review
The transactions that need a closer look, get one.
No rip and replace required
No rip and replace required
Clearspeed integrates with existing infrastructure and security architecture, so teams can add a real-time risk signal without reworking what is already in place.
API connection
API connection
Connects to your existing systems via a secure REST API. Results come back in real time, in the Clearspeed app or directly in your stack.
Any point of contact
Any point of contact
Phone, mobile, web portal, call center, field application. Clearspeed works across the channels you already support.
Across transaction types
Across transaction types
Whether loan and credit applications, transfers, payments, or claims – Clearspeed assesses risk across any customer interaction.

Clearspeed helped a UK-based global bank enhance their approach to APP scam prevention.

20%
More risk found
9%
Immediate walkaway rate
32%
Lift in immediate settlements
The banks that win tomorrow are rethinking risk assessment today

The banks that win tomorrow are rethinking risk assessment today

Overcome the challenges of the new era of fraud with Clearspeed’s voice-based risk assessment – and move at the speed of trust.
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