Banking and financial services
Every financial transaction is a trust decision
Financial institutions process millions of interactions each day, including loan applications, account openings, claims, payments, and transfers. The fraud within this volume is relentless and adaptive. Banks grapple with how to protect trustworthy customers amidst the increasing burden of managing fraud and scams. Clearspeed helps identify risk of fraud, in-the-moment.
To keep pace, financial institutions must quickly separate the genuine majority from the fraudulent few
Financial services providers face a painful dilemma. Tightening scrutiny on every transaction frustrates legitimate customers and balloons costs. But loosening the grip means fraud gets through.
What a real-time risk signal adds to every financial transaction
Intelligence
An unmatched data source
Clearspeed’s trust intelligence can’t be found in any database, credit bureau, or transaction history. It’s the only risk indicator derived directly from the source — your customer.
Speed
Faster for the many
Clearspeed returns a risk indicator in real time. Straight-through processing for low-risk customers, and more due diligence where potential risk is flagged.
Clarity
Focus resources where risk is flagged
Keep transactions - and your teams - moving. Focus skilled investigators exactly where potential risk of inaccuracy or fraud is flagged.
"Finding and deploying new methods and approaches to stopping fraud while continuing to meet the service expectations of customers is essential. I’m really excited we will be working with Clearspeed as we seek to help our clients enhance the experience of their customers and up the ante in the fight against fraud.”
Harry Holdstock
Partner, PwC UK
How it works
01
The questions
The individual responds to a short set of objective yes-or-no questions.
02
The signal
Clearspeed analyzes for risk signals in the vocal response.
03
The indicator
You receive a clear risk indicator in real time.
Minimal risk
Clear to proceed
The transaction advances.
Elevated risk
Flag for review
The transactions that need a closer look, get one.
No rip and replace required
Clearspeed integrates with existing infrastructure and security architecture, so teams can add a real-time risk signal without reworking what is already in place.
API connection
Connects to your existing systems via a secure REST API. Results come back in real time, in the Clearspeed app or directly in your stack.
Any point of contact
Phone, mobile, web portal, call center, field application. Clearspeed works across the channels you already support.
Across transaction types
Whether loan and credit applications, transfers, payments, or claims – Clearspeed assesses risk across any customer interaction.
Clearspeed helped a UK-based global bank enhance their approach to APP scam prevention.
20%
More risk found
20%
More risk found
9%
Immediate walkaway rate
9%
Immediate walkaway rate
32%
Lift in immediate settlements
32%
Lift in immediate settlements
The banks that win tomorrow are rethinking risk assessment today
Overcome the challenges of the new era of fraud with Clearspeed’s voice-based risk assessment – and move at the speed of trust.
The banks that win tomorrow are rethinking risk assessment today
Overcome the challenges of the new era of fraud with Clearspeed’s voice-based risk assessment – and move at the speed of trust.
