Zego extends partnership with Clearspeed
Deal value: N/A
Date announced: 6 October
Zego has renewed its partnership with voice-based risk assessment firm Clearspeed.
Founded in 2016, Zego is an app-based telematics motor insurer.
Zego’s partnership with Clearspeed utilises the firm’s proprietary voice-based risk assessment technology to help Zego triage motor claims by fast-tracking low-risk cases and routing higher-risk ones to investigators.
This aims to reduce fraud exposure and ensure fairer, faster outcomes for customers.
Ian Kershaw, vice president of customer service, claims and fraud at Zego, said: “We are delighted to continue our partnership with Clearspeed.
“We’re able to fast-track low-risk claims, streamline the time to payment for our customers, and focus our adjusters on those that need more attention. We’re driving internal efficiency and delivering a better customer experience, while still effectively mitigating fraud – allowing us to price competitively as well.”
Manjit Rana, executive vice president of insurance at Clearspeed, said: “Zego has built its reputation on innovation and customer focus, and we are proud to support them in setting a new standard for insurance in the UK market. This renewal isn’t just about claims – it’s about being smarter together.
“By combining our technologies, we’re delivering operational efficiency, reducing fraud, and helping customers get back on the road faster. It’s proof that insurance innovation can raise the bar for insurers and the insured.”
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