It's been a busy year for Clearspeed, and we're seeing incredible momentum as insurers around the world embrace the power of voice analytics to combat fraud and enhance the customer experience. We're not just building a solution; we're building a movement. We believe that trust is the desired outcome of every interaction - and our movement is towards a better world through trust enablement, at scale.
Industry Recognition and Growth
Clearspeed's innovative approach to risk assessment is turning heads across the insurance sector and is transcending geographies. We were recently honored as a PropertyCasualty360 Luminary, a testament to the transformative impact our technology is having on the industry. Clearspeed was also awarded the Technology Collaboration of the Year at the 2024 Insurance Times Tech & Innovation Awards along with Allianz Personal and Allied Universal CNI, and were thrilled to have this partnership also highly commended for the prestigious Insurance Times Claims & Fraud Award, Collaboration of the Year. Earlier this year, CNBC recognized Clearspeed as one of the World’s Top Insurtechs in underwriting and risk analysis.
Delivering Real Results for Our Clients
Clearspeed's voice analytics technology is helping some of the largest insurers across the US and UK optimize the end-to-end insurance lifecycle, from streamlining underwriting and claims processing to reducing fraud losses, and enhancing customer satisfaction. By analyzing vocal characteristics in real-time, we can identify potential risk indicators across the insurance lifecycle. Our technology allows underwriters to fast-track low-risk applications and renewals and turn their time and attention to more high-risk or complex applications and also allows insurers to fast-track legitimate claims and focus resources where they're needed most.
The results speak for themselves: Our clients have seen an average of more than 50% reduction in transaction handling time, a 35% increase in fraud loss savings per claim, and a 65% reduction in investigation costs. That's an average ROI of more than 30 times. We're proud to be delivering this level of impact for our valued client partners helping them optimize their workflows and accelerate customer journeys, whether in underwriting or claims processing, increasing cost savings and efficiencies across their businesses.
Accelerated Adoption and a Clear Vision for the Future
With an 800% increase in client usage over the past year, it's clear that the insurance industry is embracing Clearspeed's risk assessment solutions. We're seeing new customer wins, industry accolades, and a growing recognition of the power of voice analytics to transform the insurance landscape.
As we look ahead, we're committed to pushing the boundaries of what's possible. We're not just building a solution; we're building a platform – a platform that will enable organizations to assess risk and build trust faster and more effectively than ever before.
"The future of risk assessment is about moving beyond traditional methods and embracing the dual power of technology and humans. Clearspeed's voice analytics technology is just the beginning. We're constantly exploring new ways to leverage innovation to build a more trustworthy and secure future for businesses and individuals alike." - Alex Martin, CEO, Clearspeed
